Privacy Policy

1. About This Privacy Policy

Jsquare Digital Marketing Private Limited Respects The Privacy Of Individuals Who Interact With Us Through Our Website, Digital Platforms, Communication Channels, Business Activities, Recruitment Processes, Events, Campaigns And Services.

This Privacy Policy Explains How Jsquare May Collect, Receive, Use, Store, Share, Protect And Otherwise Process Personal Information When Individuals:

We May Collect Personal Information From You When You Visit Or Use Our Website, Submit Information Through Our Website Or Online Forms, Contact Us With Enquiries, Or Communicate With Us Through Email, Telephone, Or WhatsApp. We May Also Collect Information When You Interact With Our Social-Media Pages, Enquire About Our Services, Become Or Communicate With Us As A Client, Customer, Or Business Contact, Or Participate In Our Campaigns, Events, Or Other Activities. In Addition, We May Collect Personal Information When You Apply For Employment Or Internships, Communicate With Our Customer-Support Or Business Teams, Or Otherwise Voluntarily Provide Personal Information To Us.

The Purpose Of This Privacy Policy Is To Provide Clear Information About How Personal Information Is Handled By Jsquare.

This Privacy Policy Is Intended To Be Read Together With Any Specific Privacy Notice, Consent Notice, Service Agreement, Client Agreement Or Other Terms That May Apply To A Particular Interaction Or Service.

2. Company Information

Jsquare Digital Marketing Private Limited (“Jsquare”, “We”, “Us”, Or “Our”) Is A Company Incorporated Under The Provisions Of The Companies Act, 2013.

Corporate Identification Number (Cin): U62099ka2026ptc213866

Permanent Account Number (Pan): Aahcj2153r

Goods And Services Tax Identification Number (Gstin): 29aahcj2153r1zx

Registered Office:

C/O Fathimathul Haseena,
Kankanady Bypass Road, Kankanady,
Mangalore, Dakshina Kannada – 575002,
Karnataka, India.

The Company Profile Identifies Jsquare As A Creative And Digital Marketing Agency And It Solutions Company Based In Mangalore, Karnataka, Serving Clients In India And International Markets.

For Processing Covered By Applicable Indian Data-Protection Law, Jsquare May Act As A Data Fiduciary Where It Determines The Purpose And Means Of Processing Personal Data.

Where Jsquare Processes Personal Information On Behalf Of A Client, The Role And Responsibilities Of Jsquare And The Client May Differ Depending On The Service, Contract And Applicable Law.

3. Company Background

Jsquare Digital Marketing Private Limited Is A Growing Creative, Digital Marketing And Technology Company.

The Company Works In Areas Including Digital Marketing, Branding, Creative Production, Software And Technology Solutions, Customer Support, Advertising, Media And Related Business Services.

Jsquare’s Company Profile Describes Its Focus On Social-Media Content, Brand Films, Advertisements, Digital Campaigns And It Solutions For Clients In India And International Markets.

The Company Also Provides Internship And Employment Opportunities Across Different Professional And Technical Areas And Promotes A Collaborative, Learning-Oriented Working Environment.

This Section Is Included To Identify The Organization Behind This Privacy Policy. The Detailed Company Profile, Leadership Information And Service Descriptions Are Not Intended To Replace The Privacy Provisions Contained In This Document.

4. Leadership And Management

Jsquare’s Company Profile Identifies The Following Key Leadership Positions:

Muneeruddeen – Managing Director (Md)

5. Our Team

Jsquare Operates Through Various Teams And Departments Responsible For Different Areas Of Our Business, Including Human Resources, Finance And Accounts, Brand And Content, Web And Software Development, Social Media, Ui/Ux, Graphic Design, Customer Support, Video And Creative Production, Generative/Vfx-Related Creative Work, As Well As Other Operational, Administrative, And Business Functions.

The Company Profile Currently Lists Individual Team Members Across These Functions, Including Hr, Finance, Brand And Content, Development, Social Media, Design, Customer Support And Creative Roles.

Jsquare Does Not Treat The Publication Of Team Information In Its Company Profile As Authorization To Disclose Private Employee Information. Personal Employee Information Is Handled Internally For Legitimate Employment, Administrative And Business Purposes And In Accordance With Applicable Law And Company Policies.

6. Our Services

Depending On The Service Engagement, Jsquare May Provide Services Including:

Digital Marketing

Jsquare Provides A Range Of Digital Marketing And Related Services, Including Social-Media Marketing, Digital Campaigns, Online Advertising, Content Marketing, Search And Digital Marketing Services, And Marketing Strategy And Consultancy Services.

Web, Mobile And E-Commerce Services Such As Website Development, Web Applications, Mobile Applications, E-Commerce Solutions, And Other Technology Solutions; Branding And Design Services Such As Brand Identity, Graphic Design, Creative Design, Brand Communication, And Ui/Ux-Related Services; Print And Advertising Services Including Advertising Materials, Print-Related Creative Work, Promotional Materials, And Marketing Communication; Creative Production Services Including Photography, Videography, Video Editing, Brand Films, Creative Content, And Social-Media Content; Software And Ai Solutions Including Software Development, Ai-Related Solutions, Automation, Digital Tools, And Technology Solutions; It And Cybersecurity Services Including It-Related Services, Technology Support, And Security-Related Solutions Where Applicable; Business Consulting And Growth Services Including Business Development Support, Marketing Consultation, Growth-Related Services, And Digital Strategy; Events, Media And Pr Services Including Events And Campaigns, Media-Related Services, Public Relations, And Brand Activation; And Customer Support Services Including Customer Communication, Support Services, And Client-Support Activities. The Exact Services Provided To Any Individual Or Business May Vary Depending On The Applicable Service Agreement, Proposal, Project Requirements, And Agreed Scope Of Work.

7. Clients And Business Relationships

Jsquare May Interact With A Wide Range Of Individuals, Businesses, Organizations, Brands, Vendors, Service Providers, Professional Partners, Prospective Customers And Other Business Contacts.

Our Business Relationships May Include:

7.1 Existing Clients

We May Receive Personal Information From Existing Clients And Their Authorized Representatives In Connection With Project Discussions, Service Delivery, Account Management, Quotations And Proposals, Billing And Documentation, Customer Support, Campaign Management, Approvals, Project Communication, And Other Legitimate Business Requirements.

7.2 Prospective Clients

When An Individual Or Business Contacts Jsquare To Enquire About Our Services, We May Collect Personal Information Necessary To Understand Their Requirements, Respond To Their Enquiry, Provide Relevant Information, Prepare Quotations Or Proposals, And Facilitate Potential Business Engagements.

7.3 Client Representatives

We May Process Personal Information Relating To Directors, Employees, Representatives, Marketing Teams, Business Owners, Or Other Authorized Representatives Of Our Clients Where Such Information Is Necessary For Communication, Service Delivery, Project Management, Account Administration, Or Other Legitimate Business Purposes.

7.4 Vendors And Service Providers

Jsquare May Engage Third-Party Vendors And Service Providers In Connection With Our Business Operations, Including Technology, Creative Production, Hosting, Communications, Advertising, Customer Support, And Other Operational Requirements. In The Course Of These Relationships, We May Receive Or Process Personal Information Relating To Individuals Associated With Such Vendors And Service Providers.

7.5 Business Partners

Where Jsquare Works With Business Partners, Professional Collaborators, Or Other Third Parties, Personal Information May Be Processed To Establish And Manage The Business Relationship, Communicate And Coordinate Projects, Provide Or Receive Services, Fulfil Contractual Obligations, And Meet Other Legitimate Business Or Legal Requirements.

7.6 Events, Campaigns And Media Relationships

Personal Information May Be Collected From Participants, Representatives, Speakers, Creators, Presenters, Influencers, Media Contacts, Vendors, And Other Individuals Involved In Our Events, Campaigns, Promotional Activities, Media Engagements, Or Related Business Initiatives.

7.7 Recruitment And Professional Relationships

Jsquare May Receive Personal Information From Job Applicants, Candidates, Interns, Employees, Consultants, Freelancers, And Other Professionals In Connection With Recruitment, Selection, Onboarding, Employment, Internships, Consultancy Arrangements, And Other Professional Engagements.

Information Relating To Our Clients, Vendors, Business Partners, Professional Contacts, And Other Business Relationships Is Handled With Appropriate Confidentiality And Is Used Only For Legitimate Business Purposes And In Accordance With Applicable Contractual, Regulatory, And Legal Requirements.

8. Scope Of This Privacy Policy

This Privacy Policy May Apply To Personal Information Collected Through Or In Connection With Various Channels And Interactions Operated, Managed, Or Used By Jsquare. These May Include Jsquare’s Website, Website Contact Forms, Enquiry Forms, Lead-Generation Forms, Email, Telephone Calls, Whatsapp Communications, Social-Media Communications, Facebook And Instagram Interactions, Meta-Related Lead-Generation Activities, Recruitment And Career Applications, Client Onboarding, Service Enquiries, Events And Campaigns, Customer-Support Interactions, Business Communications, Digital Services Operated By Jsquare, And Any Other Channels Through Which Jsquare Lawfully Receives Personal Information.

The Type And Extent Of Personal Information Collected May Vary Depending On The Nature Of The Interaction, The Services Or Activities Involved, The Communication Channel Used, And The Information Voluntarily Provided By The Individual.

9. Personal Information We May Collect

Jsquare May Collect Only The Information Reasonably Required For The Relevant Purpose, Subject To Applicable Law.

9.1 Identity Information

Depending On The Nature Of The Interaction, Jsquare May Collect Identity-Related Information Such As An Individual’s Name, Designation, Company Or Business Name, Professional Profile Information, And Other Profile Information Voluntarily Provided By The Individual.

9.2 Contact Information

Jsquare May Collect Contact Information Such As Mobile Numbers, Telephone Numbers, Email Addresses, Business Addresses, Communication Details, And Other Contact Information Voluntarily Provided By An Individual.

9.3 Business And Enquiry Information

Where Relevant To Our Business Relationship Or Services, We May Collect Information Relating To The Services Requested, Project Requirements, Business Requirements, Campaign Requirements, Budget Or Quotation-Related Information Where Voluntarily Provided, Enquiry Details, Project-Related Communications, And Information Submitted Through Forms, Proposals, Or Other Business Documents.

9.4 Recruitment Information

Where An Individual Applies For Employment, An Internship, Or Another Professional Opportunity With Jsquare, We May Collect Information Such As Their Name, Contact Details, Resume Or Cv, Educational Information, Employment History, Skills, Portfolio, Professional Qualifications, Interview-Related Information, And Other Information Voluntarily Submitted For Recruitment Or Professional Engagement Purposes.

9.5 Communication Information

Depending On The Communication Channel Used, Jsquare May Process Information Contained In Emails, Whatsapp Messages, Enquiry Messages, Customer-Support Communications, And Other Business Communications. We May Also Process Call-Related Information Where It Is Lawfully Recorded Or Otherwise Available To Us, As Well As Documents And Attachments Voluntarily Provided By An Individual.

9.6 Technical Information

Where Such Information Is Actually Collected Through The Company’s Website, Applications, Systems, Or Other Digital Platforms, Jsquare May Process Technical Information Such As Ip Addresses, Browser Type, Device Type, Operating System, Website Usage Information, Log Information, Referral Or Source Information, And Technical Identifiers. Technical Information Will Only Form Part Of Our Processing Activities Where The Relevant Technology Or Functionality Is Actually Implemented.

9.7 Cookies And Similar Technologies

Where Applicable, Jsquare May Process Information Obtained Through Cookies, Analytics Identifiers, Advertising Identifiers, Similar Tracking Technologies, And Website Interaction Information. The Use Of Such Technologies Will Depend On The Features, Tools, And Technologies Implemented On The Relevant Website, Platform, Or Digital Service.

9. How We Collect Personal Information

Jsquare May Collect Personal Information From Various Sources, Depending On The Nature Of The Interaction And The Services Or Activities Involved. These Sources May Include Information Directly Provided By Individuals, Website Forms, Contact Forms, Lead-Generation Forms, Email Communications, Telephone Communications, Whatsapp Communications, Facebook Or Instagram Interactions, Meta Lead Forms Where Used, Recruitment Applications, Client Onboarding Processes, Events And Campaigns, Customer-Support Interactions, Cookies And Analytics Tools Where Implemented, Advertising Platforms Where Applicable, And Other Lawful Business Interactions Through Which Personal Information Is Provided To Or Collected By Jsquare.

We May Also Receive Information From Clients, Business Partners, Service Providers Or Other Persons Where Such Sharing Is Lawful And Necessary For A Stated Business Purpose.

10. Purposes For Which We Use Personal Information

Jsquare May Use Personal Information For Various Legitimate Business Purposes, Including Responding To Enquiries, Contacting Prospective Customers, Understanding Project And Business Requirements, Providing Requested Services, Preparing Quotations And Proposals, Communicating With Clients, Providing Customer Support, And Managing Business Relationships. Personal Information May Also Be Used For Delivering Digital Marketing Services, Managing Campaigns And Service Requests, Conducting Events And Promotional Activities, And Managing Recruitment, Internship, Employment, And Other Professional Processes. Where Applicable, Jsquare May Use Personal Information To Improve Our Website, Services, And Digital Platforms, Understand Website Usage, Conduct Analytics, And Carry Out Marketing And Advertising Activities Where Permitted By Applicable Law. We May Also Process Personal Information To Maintain Business And Financial Records, Prevent Misuse, Fraud, Or Security Incidents, Protect Our Systems, Networks, And Business Interests, Comply With Applicable Legal And Regulatory Requirements, Respond To Lawful Requests From Government Or Other Authorized Authorities, Resolve Complaints And Disputes, And Perform Any Other Purposes That Are Communicated To The Individual At The Time Of Collection Or Are Otherwise Permitted By Applicable Law.

11. Legal Basis / Permitted Grounds For Processing

Jsquare Will Process Personal Information Only Where There Is An Appropriate Legal Basis, Consent, Lawful Purpose Or Other Permitted Ground Under Applicable Law.

Depending On The Circumstances, Processing May Be Based On:

12.1 Consent

Where Consent Is Required, Jsquare May Obtain Consent Through An Appropriate Notice, Form, Checkbox, Communication Mechanism Or Other Lawful Method.

12.2 Requested Services Or Business Relationship

Information May Be Processed Where Necessary To Respond To An Individual’s Request, Provide A Requested Service, Perform An Agreement Or Manage A Business Relationship.

12.3 Legal Obligations

Information May Be Processed Where Necessary To Comply With Applicable Legal, Regulatory, Tax, Accounting, Reporting Or Other Obligations.

12.4 Other Legally Permitted Purposes

Information May Also Be Processed Where Permitted Under Applicable Data-Protection Law.

The Exact Legal Basis Or Ground Applicable To A Particular Processing Activity Will Depend On The Circumstances And Applicable Law.

12. Consent

Where Consent Is Required, Jsquare Will Seek Consent In An Appropriate And Understandable Manner.

The Consent Mechanism Used By Jsquare May Explain What Personal Information Is Being Collected, The Purpose For Which The Information Is Being Collected, How The Information May Be Used, And, Where Applicable, Whether The Information May Be Shared With Relevant Third Parties. It May Also Provide Information On How An Individual Can Withdraw Their Consent And How They Can Contact Jsquare Regarding Privacy-Related Questions, Concerns, Or Requests.

Where Applicable, Withdrawal Of Consent Will Not Affect Processing That Was Lawfully Carried Out Before Withdrawal.

Where A Particular Service Cannot Be Provided Without Information That Is Necessary For That Service, Withdrawal May Affect Jsquare’s Ability To Continue Providing That Service, Subject To Applicable Law And Contractual Obligations.

Website Forms And Other Collection Points Should Be Reviewed To Ensure That Their Notices And Consent Mechanisms Are Consistent With This Privacy Policy.

13. Whatsapp Communications

Jsquare May Use Whatsapp As A Communication Channel Where Applicable. Individuals May Contact Jsquare Through Whatsapp For Various Legitimate Business Purposes, Including Making Service Enquiries, Obtaining Customer Support, Communicating Regarding Business Matters Or Ongoing Projects, Coordinating Appointments Or Other Activities, Receiving Or Providing Campaign-Related Communication, And Engaging In Other Legitimate Business Interactions. Information Shared Through Whatsapp May Be Processed By Jsquare For The Purpose Of Responding To And Managing Such Communications, Subject To Applicable Law And The Terms Of The Relevant Whatsapp Service.

Information Shared Through Whatsapp May Include:

Such Information May Be Used By Jsquare For The Purpose For Which It Was Provided And For Related Legitimate Business Purposes.

Where Whatsapp Business Platform, Whatsapp Business Tools Or Meta Infrastructure Are Used, The Processing May Also Involve Whatsapp/Meta Systems And Relevant Service Providers.

Jsquare Will Handle Information Received Through Whatsapp In Accordance With Applicable Law And This Privacy Policy.

The Exact Whatsapp Setup, Api, Service Provider And Technical Configuration Used By Jsquare Should Be Verified Before This Policy Is Published.

14. Meta, Facebook And Instagram

Jsquare May Use Or Interact With Meta Platforms, Including Facebook And Instagram, Depending On The Company’s Actual Operations.

This May Include, Where Actually Implemented:

Jsquare May Use Or Interact With Various Meta Platforms, Products, And Business Tools Where Applicable, Including Meta Business Suite, Facebook, Instagram, Meta Lead Ads, The Whatsapp Business Platform, Meta Advertising Services, Meta Pixel Or Similar Technologies, And Other Meta Business Tools. The Use Of These Platforms And Technologies May Involve The Collection, Processing, Or Sharing Of Personal Information In Accordance With The Applicable Services, Settings, And Privacy Practices Of Jsquare And The Relevant Meta Platform.

Jsquare Will Not Claim Access To Information That It Does Not Actually Receive Or Process.

For Example, Where A Person Submits A Lead Form Through A Meta Platform, Jsquare May Receive The Information That The Person Voluntarily Provides Through That Form, Such As Name, Contact Information, Business Details Or Enquiry Information.

Such Information May Be Used To:

Jsquare May Use Information Received Through Enquiries To Respond To The Enquiry, Contact The Individual, Understand The Services Requested, Provide Quotations Or Proposals, Provide The Requested Services, And Manage Any Resulting Business Relationship With The Individual Or Their Organization.

Meta’s Own Privacy Practices May Also Apply To Information Processed By Meta On Its Platforms. Users Should Review Meta’s Applicable Privacy Notices For Information Regarding Processing Carried Out Directly By Meta.

The Exact Meta Services Used By Jsquare Must Be Reviewed And Updated In This Policy Before Publication.

15. Cookies And Tracking Technologies

Jsquare’s Website May Use Cookies Or Similar Technologies Where Required For Website Operation, Security, Functionality, Analytics Or Other Legitimate Purposes.

Depending On Actual Implementation, These May Include:

Essential Cookies

Cookies Necessary For The Website To Function Properly.

Functional Cookies

Cookies Used To Remember Preferences Or Improve Functionality.

Analytics Cookies

Cookies Or Similar Technologies Used To Understand Website Usage And Improve The Website.

Advertising / Marketing Technologies

Where Implemented, Technologies May Be Used To Measure Advertising Performance Or Support Marketing Activities.

Third-Party Cookies

Third-Party Service Providers May Place Cookies Or Similar Technologies Where Such Services Are Integrated Into The Website.

Jsquare Will Disclose Applicable Cookies And Tracking Technologies Through The Website’s Cookie Mechanism Or Related Notice Where Required.

The Website Team Should Confirm Whether Services Such As Google Analytics, Meta Pixel Or Other Analytics/Advertising Technologies Are Actually Installed Before This Section Is Finalized.

16. Third-Party Service Providers

Jsquare May Use Third-Party Service Providers To Support Its Business Operations And Services.

Depending On Actual Use, These May Include:

Jsquare May Engage Or Use Third-Party Technology, Infrastructure, And Professional Service Providers To Support Our Business Operations And Service Delivery. These Providers May Include Website Hosting Providers, Cloud Storage Providers, Email Providers, Customer Relationship Management (Crm) Systems, Whatsapp And Meta Services, Google Services, Analytics Providers, Payment Providers, Advertising Platforms, Customer-Support Systems, Security Providers, Software Providers, And Other Technology Or Professional Service Providers. Where Such Third Parties Process Personal Information On Our Behalf, Jsquare May Share Or Provide Access To Relevant Information Only To The Extent Reasonably Necessary For The Applicable Business, Operational, Contractual, Or Service-Related Purpose And Subject To Applicable Legal Requirements.

Third-Party Providers May Process Personal Information On Behalf Of Jsquare Or May Independently Process Information Under Their Own Privacy Policies, Depending On The Service.

Jsquare Will Use Appropriate Contractual, Technical Or Organizational Measures Where Required To Manage Third-Party Processing.

Only Third-Party Services Actually Used By Jsquare Should Be Included In The Final Technical Implementation List.

17. Sharing And Disclosure Of Personal Information

Jsquare May Share Personal Information Where Necessary And Legally Permitted.

Information May Be Shared With:

Jsquare May Share Or Provide Access To Personal Information, Where Necessary And Subject To Applicable Law, To Employees Or Authorized Personnel Who Require The Information To Perform Their Work, As Well As Relevant Service Providers, Technology Vendors, Cloud Or Hosting Providers, Advertising And Marketing Platforms, Professional Advisers, Accountants And Financial Service Providers, Legal Advisers, And Business Partners Where Such Disclosure Is Necessary For A Legitimate Business Purpose. Personal Information May Also Be Disclosed To Government Authorities Or Law-Enforcement Authorities Where Legally Required Or Where Necessary To Comply With A Lawful Request, Order, Or Legal Obligation. Jsquare May Further Disclose Personal Information To Other Parties Where Such Disclosure Is Necessary For A Lawful Business, Contractual, Security, Regulatory, Or Legal Purpose.

Jsquare Does Not Intend To Sell Personal Information Merely For The Purpose Of Selling Personal Information.

Where Personal Information Is Shared With A Service Provider, The Information Should Be Limited To What Is Reasonably Necessary For The Relevant Purpose, Subject To Applicable Law.

18. Client And Third-Party Data

Because Jsquare Provides Digital Marketing, Technology, Customer-Support And Related Services, Jsquare May Sometimes Receive Personal Information From Its Clients.

There Is An Important Distinction Between:

A. Personal Information Collected Directly By Jsquare

For Example:

Jsquare May Collect Personal Information Submitted Directly By Individuals Through The Jsquare Website, Including Information Provided Through Website Enquiry Forms, Information Sent Directly To Jsquare By Email, And Information Shared Through Jsquare’s Whatsapp Communication Channels. The Information Collected Through These Channels May Be Used For The Relevant Business, Enquiry, Communication, Service, Or Support Purposes Described In This Privacy Policy.

B. Personal Information Provided By Jsquare’s Clients

A Client May Provide Information Relating To Its Own Customers, Leads, Employees, Users Or Business Contacts For Purposes Such As:

Where Applicable, Jsquare May Process Personal Information In Connection With Contracted Or Requested Services, Including Marketing Campaigns, Customer-Support Services, Crm Management, Software Development, Website Or Application Services, Lead Management, Advertising, Business Communication, And Other Services Agreed With Or Provided To Clients. The Processing Of Such Information Will Depend On The Nature Of The Services, The Applicable Agreement Or Scope Of Work, And The Requirements Of The Relevant Project Or Business Relationship.

In Such Cases, The Client May Remain Responsible For Determining The Purpose For Which The Information Was Collected, While Jsquare May Process The Information According To The Client’s Instructions And The Applicable Agreement.

The Respective Responsibilities Of Jsquare And The Client Should Be Established Through The Applicable Contract, Data-Processing Terms Or Service Agreement.

19. Confidentiality Of Client And Business Information

Jsquare Recognizes That Its Work May Involve Confidential Business Information Belonging To Clients, Vendors, Partners And Other Business Relationships.

This May Include:

Depending On The Nature Of The Services Provided And The Business Relationship, Jsquare May Handle Or Process Confidential And Business-Related Information, Including Client Names And Contact Information, Project Information, Business Strategies, Marketing Strategies, Campaign Information, Pricing And Quotations, Proposals, Creative Materials, Designs, Source Files, Unpublished Content, Social-Media Campaign Information, Login Credentials, Hosting Information, Cloud-Storage Information, Email Communications, Whatsapp Communications, Internal Records, And Other Confidential Business Information Provided By Or Relating To Clients, Business Partners, Or Other Authorized Parties.

Jsquare Expects Its Personnel And Authorized Service Providers To Maintain Appropriate Confidentiality And Not Disclose Or Misuse Confidential Information Without Authorization.

20. Data Retention

Jsquare Will Retain Personal Information Only For As Long As Reasonably Necessary For The Purpose For Which It Was Collected Or As Required Or Permitted By Applicable Law.

Retention May Depend On:

The Period For Which Jsquare Retains Personal Information May Depend On Several Factors, Including The Purpose For Which The Information Was Collected, The Nature Of The Business Relationship, Applicable Contractual Requirements, Legal And Regulatory Requirements, Accounting And Tax Requirements, Dispute Resolution Needs, Security And Fraud Prevention Requirements, Internal Record-Keeping Requirements, And Other Legitimate Business Or Operational Requirements. Jsquare May Retain Information For As Long As Reasonably Necessary To Fulfil These Purposes Or To Comply With Applicable Legal, Contractual, Regulatory, Or Other Legitimate Requirements.

When Information Is No Longer Required, Jsquare May Delete, Anonymize, Securely Dispose Of Or Otherwise Stop Retaining It, Subject To Applicable Legal, Contractual Or Operational Requirements.

Where Specific Retention Periods Are Required By Law Or Applicable Contracts, Those Periods Will Apply.

Specific Retention Periods Should Be Finalized By The Company/Legal Team Based On The Actual Categories Of Information Maintained By Jsquare.

21. Data Security

Jsquare Takes Reasonable Steps To Protect Personal Information From Unauthorized Access, Misuse, Loss, Alteration, Disclosure Or Destruction.

Depending On The Systems Actually Implemented, Security Measures May Include:

Jsquare Takes Reasonable And Appropriate Technical, Organizational, And Operational Measures To Protect Personal Information Against Unauthorized Access, Misuse, Alteration, Disclosure, Loss, Or Destruction. Depending On The Nature Of The Information And The Systems Involved, These Measures May Include Access Controls, Authentication Controls, Password And Account-Security Practices, Restricted Access Based On Legitimate Business Requirements, Secure Hosting, Backups, Employee Confidentiality Obligations, Security Monitoring, Device And System Controls, Technical Safeguards, Organizational Safeguards, And Incident-Response Procedures. The Specific Security Measures Implemented May Vary Depending On The Nature Of The Information, The Systems Used, The Applicable Risks, And The Requirements Of The Relevant Business Or Service Relationship.

Jsquare Does Not Claim To Provide Absolute Security, And No Method Of Electronic Transmission Or Storage Can Be Guaranteed To Be Completely Secure

The Company Will Review Its Security Practices Periodically And Improve Them Where Reasonably Necessary.

22. Data Breach And Security Incidents

If Jsquare Becomes Aware Of A Personal-Data Or Security Incident Involving Personal Information, The Company Will Assess And Respond To The Incident In Accordance With Its Internal Procedures And Applicable Law.

Depending On The Nature And Seriousness Of An Incident, The Response May Include:

In The Event Of A Suspected Or Confirmed Security Incident Involving Personal Information, Jsquare May Take Appropriate Steps To Identify And Contain The Incident, Assess The Nature And Extent Of The Information Affected, Implement Corrective Measures, Restrict Or Prevent Unauthorized Access, Preserve Relevant Records And Evidence, And Cooperate With Relevant Service Providers, Professional Advisers, Regulatory Bodies, Or Authorities Where Appropriate. Where Required By Applicable Law, Jsquare May Provide Notifications To Affected Individuals Or Relevant Authorities. We May Also Take Reasonable Measures To Identify The Cause Of The Incident, Strengthen Applicable Security Controls, And Reduce The Likelihood Of Similar Incidents Occurring In The Future.

The Exact Incident-Response Process Will Be Maintained Internally And May Be Updated As The Company’s Systems And Legal Requirements Develop.

23. International Data Processing

Jsquare’s Company Profile States That The Company Serves Clients In India And International Markets

The Company’s Business Presence And Client Relationships May Involve Jurisdictions Including:

Jsquare May Provide Services To, Communicate With, Or Maintain Business Relationships With Individuals And Organizations Located In Various Countries And Jurisdictions, Including India, The United Kingdom, The United Arab Emirates, Saudi Arabia, Kuwait, And Qatar. The Processing And Handling Of Personal Information May Therefore Involve Individuals Or Business Relationships Connected With These Jurisdictions, Subject To Applicable Laws, Contractual Requirements, And The Nature Of The Services Provided.

Where Jsquare Processes Personal Information Relating To International Clients, Individuals Or Service Providers, The Information May Be Processed Or Accessed Across Jurisdictions Depending On The Services And Technology Used

International Processing May Also Arise Through:

Jsquare May Use Or Engage Third-Party Infrastructure And Service Providers In Connection With The Operation Of Our Business, Delivery Of Services, And Management Of Personal Information. These Providers May Include Cloud Service Providers, Hosting Providers, Email Providers, Meta And Whatsapp Services, Google And Other Technology Providers, International Service Providers, And Other Third-Party Infrastructure Providers. Where Such Providers Process Or Have Access To Personal Information, Such Processing Will Be Limited To The Extent Reasonably Necessary For The Relevant Business, Operational, Technical, Or Service-Related Purpose And Will Be Subject To Applicable Contractual, Security, And Legal Requirements.

Where Applicable, Jsquare Will Address International Transfers Or Access In Accordance With Applicable Legal Requirements And Contractual Obligations.

24. User Rights

Subject To Applicable Law, Individuals May Have Rights Relating To Their Personal Information.

Depending On The Applicable Legal Framework, These May Include:

Subject To Applicable Law And Any Conditions Or Limitations That May Apply, Individuals May Have Certain Rights In Relation To Their Personal Information, Including The Right To Access Information Held About Them, Request Correction Or Updating Of Inaccurate Or Incomplete Information, Request Deletion Or Erasure Where Applicable, And Withdraw Consent Where Consent Is The Legal Basis For Processing. Individuals May Also Have The Right To Raise A Grievance Or Complaint, Obtain Information About How Their Personal Information Is Processed, And Exercise Any Other Statutory Or Legal Rights Applicable To Them Under The Laws Governing Their Relationship With Jsquare.

The Availability And Scope Of A Particular Right May Depend On The Applicable Law And The Nature Of The Processing.

Requests May Be Submitted Through The Privacy/Grievance Contact Provided In This Policy.

25. Withdrawal Of Consent

Where Processing Is Based On Consent, An Individual May Request Withdrawal Of Consent Through The Available Communication Mechanism.

The Withdrawal Process Should Be Reasonably Accessible And Should Not Be Unnecessarily More Difficult Than The Process Used To Provide Consent.

After Receiving A Valid Withdrawal Request, Jsquare Will Assess The Request And Take Appropriate Action As Required By Applicable Law.

Withdrawal Of Consent May Not Affect:

Withdrawal Of Consent Will Not Affect The Lawfulness Of Any Processing Carried Out By Jsquare Before The Withdrawal Of Consent. Even After Consent Is Withdrawn, Jsquare May Continue To Retain Or Process Personal Information Where Such Information Is Required To Be Retained By Law, Is Necessary For The Establishment, Exercise, Or Defence Of Legal Claims, Or Where The Processing Is Otherwise Permitted Or Required Under Applicable Law.

26. Marketing Communications

Jsquare May Communicate With Individuals For Business Or Promotional Purposes Where Permitted.

Depending On Actual Operations, Marketing Communications May Include:

Where Permitted By Applicable Law And Subject To Any Required Consent Or Preferences, Jsquare May Communicate With Individuals For Marketing And Promotional Purposes Through Various Channels, Including Promotional Emails, Whatsapp Messages, Sms, Telephone Communication, Social-Media Communications, Advertising Communications, And Other Promotional Channels. The Frequency And Nature Of Such Communications May Depend On The Individual’s Interaction With Jsquare, The Services Or Campaigns Involved, And Applicable Communication Preferences.

Marketing Communications Should Be Sent Only In Accordance With Applicable Law And The Individual’s Applicable Preferences Or Consent Requirements.

Individuals May Request To Stop Receiving Promotional Communications Through The Available Opt-Out Mechanism.

Service-Related Or Transactional Communications May Continue Where Necessary To Provide A Requested Service Or Manage An Existing Business Relationship.

Jsquare Will Not Include Marketing Channels In Its Final Privacy Policy Unless They Are Actually Used By The Company.

27. Children’s Privacy

Jsquare Does Not Intentionally Seek To Collect Personal Information From Children Except Where Such Collection Is Lawful, Necessary And Appropriately Handled.

Where A Service Or Activity Involves Children Or Minors, Jsquare Will Follow Applicable Legal Requirements Relating To Children’s Personal Data, Including Any Requirements Concerning Parental Or Lawful Consent.

The Company’s Website And General Business Services Are Primarily Directed Toward Businesses, Professionals, Customers, Candidates And Other Users Capable Of Interacting With The Company Under Applicable Law.

28. Third-Party Links

The Jsquare Website Or Digital Communications May Contain Links Or References To Third-Party Websites Or Platforms, Including:

Jsquare May Interact With Or Use External Platforms In Connection With Its Business Operations, Service Delivery, Marketing Activities, Communications, And Client Projects. These Platforms May Include Facebook, Instagram, Whatsapp, Google, Client Websites, Vendor Websites, And Other External Platforms. The Collection, Use, And Processing Of Personal Information Through Such Platforms May Also Be Subject To The Respective Privacy Policies, Terms, And Practices Of Those Third-Party Platforms.

Jsquare Is Not Responsible For The Privacy Practices, Security Practices Or Content Of Third-Party Websites That It Does Not Control.

Users Should Review The Privacy Policies Of Third-Party Websites Before Providing Personal Information To Them.

29. Social Media

Jsquare May Maintain Or Operate Social-Media Accounts And Pages, Including Platforms Such As Facebook And Instagram.

When Individuals Communicate With Jsquare Through Social-Media Platforms, Information May Be Processed By Both The Relevant Platform Provider And Jsquare.

Jsquare May Receive Information Such As:

Depending On The Nature Of The Interaction, Jsquare May Collect And Process Information Made Available Through Social-Media Platforms And Other External Platforms, Including An Individual’s Name Or Profile Name, Publicly Available Profile Information, Messages, Comments, Enquiries, Contact Details Voluntarily Provided, And Other Information Voluntarily Shared With Jsquare Through Such Platforms.

Jsquare Will Use Such Information For Purposes Such As Responding To Enquiries, Customer Support, Business Communication And Managing Social-Media Interactions.

The Privacy Practices Of The Respective Social-Media Platform Will Also Apply To Processing Carried Out By That Platform.

30. Recruitment And Career Information

Jsquare May Collect Personal Information From Individuals Applying For Employment, Internships, Freelance Assignments Or Other Professional Opportunities.

This May Include:

In Connection With Recruitment, Internship, Employment, Or Other Professional Opportunities, Jsquare May Collect And Process Information Such As An Individual’s Name, Contact Details, Resume Or Cv, Education, Professional Experience, Skills, Portfolio, References, Interview Information, Employment-Related Information, And Any Other Information Voluntarily Provided By The Individual For Recruitment Or Professional Engagement Purposes.

This Information May Be Used For:

Jsquare May Use Recruitment And Employment-Related Information For Purposes Including Managing Recruitment Processes, Evaluating Candidates, Scheduling And Conducting Interviews, Communicating With Applicants, Conducting Background Or Reference Verification Where Lawfully Permitted, Facilitating Onboarding, And Carrying Out Other Employment, Internship, Or Professional Engagement-Related Purposes.

Recruitment Information Will Be Handled With Appropriate Confidentiality.

31. Client Onboarding

During Client Onboarding, Jsquare May Collect Information Necessary To:

Jsquare May Use Client And Business-Related Information To Identify Clients Or Their Authorized Representatives, Understand Business And Project Requirements, Prepare Service Proposals And Contracts, Communicate With Clients, Manage Projects And Service Engagements, Process Invoices And Payments, Provide Requested Or Contracted Services, And Maintain Accurate Business And Financial Records.

The Exact Information Required Will Depend On The Nature Of The Engagement.

32. Events, Campaigns, Photography And Video

Jsquare May Organize, Participate In Or Provide Services For Events, Campaigns, Promotional Activities, Media Activities And Creative Productions.

Where Individuals Voluntarily Participate In Such Activities, Jsquare Or Its Clients May Collect Or Create:

In Connection With Events, Campaigns, Promotional Activities, And Related Business Activities, Jsquare May Collect And Process Information Such As Photographs, Videos, Names, Professional Information, Event-Related Information, Publicly Available Or Promotional Content, And Other Information Reasonably Relevant To The Particular Activity. Such Information May Be Used For Managing, Documenting, Promoting, Or Communicating About The Relevant Event, Campaign, Or Business Activity, Subject To Applicable Law And Any Required Permissions Or Consents.

Where Required, Appropriate Consent Or Authorization Will Be Obtained Before Using Personal Images Or Information For Promotional Purposes.

Where Jsquare Provides Creative Services To A Client, Responsibility For Permissions And Lawful Collection Of Personal Information May Be Allocated Through The Applicable Client Agreement.

33. Ai, Digital Tools And Automated Technologies

Jsquare May Use Digital Tools, Software And Ai-Enabled Technologies In Its Business Operations And Creative Or Technology Services.

Where Personal Information Is Processed Through Such Tools, Jsquare Will Consider:

When Determining Whether Personal Information May Be Shared With Or Processed By Third Parties, Jsquare May Consider The Purpose Of The Processing, The Type And Nature Of The Information Involved, The Necessity Of The Processing, Applicable Confidentiality Requirements, Contractual Restrictions, Relevant Security Considerations, And Applicable Legal And Regulatory Requirements.

Jsquare Will Not Represent That Personal Information Is Processed Through A Particular Ai System Unless That System Is Actually Used For The Relevant Activity.

Where Client Information Is Involved, Contractual Confidentiality And Client Instructions Will Also Be Considered.

34. Data Accuracy

Jsquare Aims To Maintain Personal Information That Is Reasonably Accurate And Relevant For The Purpose For Which It Is Used.

Individuals May Contact Jsquare To Request Correction Or Updating Of Inaccurate Information, Subject To Applicable Law.

Where Information Is Provided Directly By An Individual, The Individual Is Encouraged To Provide Accurate And Current Information.

35. Data Minimization

Jsquare Seeks To Collect And Process Personal Information That Is Reasonably Necessary For The Relevant Purpose.

The Company Does Not Intend To Collect Personal Information Merely Because It Is Available.

Where Information Is Not Required For A Particular Service Or Purpose, Jsquare Will Seek To Avoid Unnecessary Collection, Subject To Business, Contractual, Security And Legal Requirements.

36. Employee And Internal Access

Access To Personal Information Within Jsquare Should Be Limited To Employees, Officers, Contractors Or Authorized Persons Who Require The Information For Legitimate Business Purposes.

Employees And Authorized Personnel May Be Subject To Confidentiality Obligations And Internal Policies.

Personal Information Should Not Be Accessed, Copied, Transferred, Disclosed Or Used For Unauthorized Purposes.

37. Payment And Financial Information

Where Payments Are Made For Jsquare Services, Payment Information May Be Processed Through The Relevant Payment Provider, Bank Or Financial Institution.

Where Jsquare Does Not Directly Process Or Store Complete Payment-Card Information, Such Information May Be Handled Directly By The Relevant Payment Provider.

The Exact Payment Systems Used By Jsquare Should Be Reviewed And Identified In The Final Technical Privacy Assessment.

38. Business Transactions

If Jsquare Undergoes A Merger, Acquisition, Restructuring, Sale Of Assets, Change In Ownership, Business Transfer Or Similar Transaction, Personal Information May Be Transferred Or Disclosed Where Legally Permitted And Reasonably Necessary For The Transaction.

Any Such Processing Will Be Handled In Accordance With Applicable Law And Contractual Obligations.

39. Government And Legal Disclosures

Jsquare May Disclose Personal Information Where Reasonably Necessary To:

Jsquare May Disclose Or Process Personal Information Where Reasonably Necessary To Comply With Applicable Law, Respond To Valid Legal Processes, Comply With Government Requirements, Or Respond To Lawful Requests From Government Authorities Or Other Authorized Bodies. We May Also Process Or Disclose Personal Information Where Necessary To Protect The Company’s Legal Rights And Interests, Investigate Suspected Fraud, Misuse, Or Unlawful Activity, Protect The Safety Of Individuals Or Property, Or Establish, Exercise, Or Defend Legal Claims.

Where Legally Permitted, Jsquare Will Seek To Limit Disclosure To Information Reasonably Required For The Relevant Purpose.

40. Grievance Redressal And Privacy Contact

Individuals Who Have Questions, Concerns, Complaints Or Requests Relating To Personal Information May Contact Jsquare.

Privacy / Grievance Contact

Company: Jsquare Digital Marketing Private Limited

Email:

General Company Email: Info@Jsquares.In

Hr Email: Hr@Jsquares.In

Phone: +91 8904028227

C/O Fathimathul Haseena,
2nd Floor , Kankanady Gate Building Kankanady
Bypass Road, Kankanady,
Mangalore, Dakshina Kannada – 575002,
Karnataka, India.

When Submitting A Privacy Request, Individuals Should Provide Sufficient Information To Help Jsquare Understand And Respond To The Request.

The Company May Request Reasonable Information To Verify The Identity Of The Requester Where Required To Protect Personal Information From Unauthorized Disclosure.

41. How To Submit A Privacy Request

A Privacy Related Request May Include:

Individuals May Contact Jsquare In Relation To Their Personal Information To Submit A Request For Access, Request Correction Or Deletion Where Applicable, Withdraw Consent, Raise A Complaint Regarding The Processing Of Their Personal Information, Request Changes Or Clarification Regarding Marketing Communications, Ask Questions About How Their Personal Information Is Collected Or Used, Or Raise Any Other Privacy-Related Concern Or Request.

42. Response To Privacy Complaints

Jsquare Aims To Handle Privacy Complaints Fairly And Within The Time Periods Required Under Applicable Law.

The Company May:

Upon Receiving A Privacy-Related Complaint Or Request, Jsquare May Review The Complaint, Verify Relevant Information, Identify The Personal-Information Processing Activity Involved, And Coordinate With The Appropriate Internal Teams Or Relevant Service Providers Where Necessary. Jsquare May Take Corrective Or Remedial Action Where Appropriate And, Subject To Applicable Law And Relevant Circumstances, Communicate The Outcome, Resolution, Or Next Steps To The Individual Who Submitted The Complaint Or Request.

43. Data Protection And Business Responsibility

Jsquare Considers Privacy And Responsible Handling Of Information To Be Part Of Its Business Responsibilities.

The Company Aims To:

Jsquare Aims To Collect Personal Information Responsibly, Use Such Information Only For Appropriate And Legitimate Purposes, Limit Unnecessary Access To Personal Information, Protect Confidential Information, Maintain Reasonable Technical And Organizational Security Measures, Respect Applicable Privacy Rights, Appropriately Manage Access To Personal Information By Third-Party Service Providers, Respond To Privacy-Related Concerns And Requests, And Periodically Review And Update Its Privacy Practices As Its Business Operations, Services, Systems, And Technology Develop.

44. Website Implementation

The Privacy Policy Is Only One Part Of Jsquare’s Privacy Compliance.

The Company Should Also Ensure That Its Website Implementation Is Consistent With This Policy.

The Website Should Be Reviewed For:

Jsquare Aims To Make This Privacy Policy Readily Accessible And Appropriately Communicated To Individuals Through Measures Such As Maintaining A Publicly Accessible Privacy Policy, Providing A Dedicated Privacy Policy Url, Displaying A Privacy Policy Link In The Website Footer, And Placing Relevant Privacy Notices Or Links Near Applicable Forms. Where Required, Jsquare May Implement Appropriate Consent Mechanisms, Marketing Opt-In And Opt-Out Mechanisms, Cookie Mechanisms, And Other Notices Relating To The Collection And Processing Of Personal Information. Depending On The Services And Technologies Used, The Company May Also Provide Links Or Disclosures Relating To WhatsApp, Meta Integrations, Analytics Integrations, Advertising Integrations, And Other Third-Party Services. Jsquare Also Aims To Maintain A Functioning Privacy Contact Email, Use Appropriate Website Security Measures Such As Https/Ssl Where Applicable, Ensure The Privacy Policy Is Reasonably Accessible On Mobile Devices, And Display Appropriate Policy Version Information And Effective Or Update Dates.

45. Website Forms And Lead-Generation Forms

Any Jsquare Website Form That Collects Personal Information Should Clearly Communicate:

Where Appropriate, Jsquare May Provide Privacy Notices Or Disclosures Explaining What Personal Information Is Being Collected, The Purpose For Which It Is Being Collected, How The Information May Be Used, Whether It May Be Shared With Relevant Service Providers, How Individuals Can Contact Jsquare Regarding Their Personal Information Or Privacy Concerns, And Any Applicable Consent, Marketing, Or Communication Preferences.

The Website Team Should Ensure That The Formlevel Wording Does Not Conflict With This Privacy Policy.

46. Meta / Whatsapp Readiness

Before Using This Privacy Policy For Meta Business Suite, Whatsapp Business Platform, Facebook, Instagram Or Similar Verification Purposes, Jsquare Should Verify That:

Jsquare Aims To Ensure That This Privacy Policy Accurately Reflects Its Actual Business Practices, Systems, Services, And Methods Of Collecting And Processing Personal Information. The Company Will Seek To Ensure That The Privacy Policy Is Publicly Accessible, Hosted On The Jsquare Domain, And Consistent With The Legal Company Name And Other Company Information Displayed On Its Website. The Policy Is Intended To Clearly Explain The Collection And Use Of Personal Information, Purposes Of Processing, Whatsapp And Meta-Related Processing Where Applicable, Third-Party Services, Data Retention, Security Measures, Applicable Privacy Rights, Consent And Withdrawal Mechanisms, And Privacy Or Grievance Contact Information. Jsquare Also Aims To Ensure That Website Forms And Other Information-Collection Mechanisms Are Consistent With This Privacy Policy And That Any Actual Meta, Whatsapp, Or Other Third-Party Integrations Operate In A Manner Consistent With The Disclosures Contained In The Policy. Before Publication, The Company Should Ensure That The Policy Contains No Placeholders Or Incomplete Sections And That It Can Be Accessed By Individuals Without Requiring Login, Registration, Or Authentication.

47. Third-Party Platform Responsibility

Jsquare May Use Third-Party Platforms To Support Its Services Or Communication.

Examples May Include Meta, Whatsapp, Google, Hosting Providers, Cloud Providers, Payment Providers, Crm Systems And Other Technology Services.

Where A Third Party Processes Information Independently Under Its Own Terms, The Third Party’s Privacy Policy May Also Apply.

48. Changes To This Privacy Policy

Jsquare May Update This Privacy Policy From Time To Time.

Updates May Be Made Because Of:

Jsquare May Review And Update This Privacy Policy From Time To Time To Reflect Changes In Applicable Laws And Regulations, Business Operations, Technology, Website Functionality, Third-Party Services, Whatsapp Or Meta Integrations, Data-Processing Practices, Or Other Operational, Contractual, Security, Or Compliance Requirements. Any Updates Will Be Made To Ensure That The Privacy Policy Continues To Accurately Describe How Jsquare Collects, Uses, Shares, Retains, And Protects Personal Information.

49. Contact Us

For General Enquiries:

Jsquare Digital Marketing Private Limited
C/O Fathimathul Haseena,
2nd Floor , Kankanady Gate Building Kankanady
Bypass Road, Kankanady,
Mangalore, Dakshina Kannada – 575002,
Karnataka, India.

Email: Info@Jsquares.In

Website: Www.Jsquares.In

Phone: +91 8904028227

50. Our Privacy Commitment

Jsquare Digital Marketing Private Limited Understands That Personal Information May Be Shared With The Company In The Course Of Enquiries, Business Relationships, Digital Marketing Activities, Technology Services, Recruitment, Customer Support, Events And Other Interactions.

We Aim To Handle Such Information Responsibly, Use It Only For Appropriate Purposes, Protect It Through Reasonable Safeguards And Respect The Rights Available To Individuals Under Applicable Law.

As Jsquare’s Business, Technology And Digital Services Continue To Grow, The Company Will Review And Update Its Privacy Practices To Ensure That This Privacy Policy Continues To Accurately Describe How Personal Information Is Handled.

Privacy Commitment

Jsquare Digital Marketing Private Limited Is Committed To Protecting Personal Data And Respecting The Privacy Of Individuals Whose Information It Processes. We Will Collect, Use, Disclose, Retain, And Protect Personal Data In Accordance With Applicable Laws, Our Contractual Obligations, And The Principles Described In This Privacy Policy. We Will Take Reasonable Steps To Maintain The Confidentiality And Security Of Personal Data And To Address Valid Privacy Requests And Concerns In A Timely Manner.

If You Have Any Questions, Requests, Or Concerns Regarding This Privacy Policy Or The Processing Of Your Personal Data, Please Contact Us Using The Details Provided In The Contact Us / Grievance Redressal Section Of This Privacy Policy.

Last Updated: 12 September 2026

Effective Date: 12 September 2026